Drive Digital Transformation with ITSM Professional
This demo is an introduction to the concept of Service Management, it will include topics such as incident, problem, change, knowledge base, workflow and service catalog. This high level demo will introduce you to how these concepts work on their own as well as how they can come together for a full service management experience.
This demo explores aspects of Project execution, reporting, and status. We will explore sample current projects and track action items like risks and issues, provide updates in the form of status reporting, and use visuals to understand outstanding or overdue tasks to ensure project success.
Remove complexity and delight employees with HR case management
This demo covers the HR case management offering in ServiceNow. We will explore the experience for customers of HR; how they can access the portal, available self-service functionalities, status tracking of outstanding HR tasks or items and bring the time of case resolution from days to hours. We will also focus on the persona of an HR agent and how they can report and prioritize incoming cases, easily provide feedback, and work through open action items quickly and efficiently.
Deliver High-Performance Business Services with Visibility and AIOps
ServiceNow Event Management reduces event noise generated by third-party monitoring tools, uses machine-learning to pin-point root cause and eliminate service outages.
Respond Faster to Security Incidents, Vulnerabilities
This demo covers Security Incident Management, Vulnerability Response and threat detection.We will walk through the response and the remediation process of vulnerable items and show how they can be identified, tracked, and successfully remediated. We will walk through the response and remediation process of a security issue identified by Splunk, and successfully remediated and finally show how threats can paint a bigger picture for easier connections.
Drive Digital Transformation with ITSM Professional
This demo is an introduction to the concept of Service Management, it will include topics such as incident, problem, change, knowledge base, workflow and service catalog. This high level demo will introduce you to how these concepts work on their own as well as how they can come together for a full service management experience.
This demo explores how you can manage your vendors through a centralized portal, assess vendor risk and tiering, and complete the remediation life cycle.
